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Security Systems in Augusta
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Augusta?

A security system is intended to safeguard your family. But what occurs if your home security alarms go off in Augusta? What actions should you take to help make sure you and all your family members are secure?

Your first priority is to remain calm. You should understand that your 24/7 monitoring experts are there for you. Then proceed with the recommended actions to be prepared for any crisis at your property.

Our Dedicated Representatives Help You Stay Safe

A security monitoring representative is alerted in an instant as soon as your Augusta home security alarms go off. After a representative is informed, they will reach out to you as quickly as possible to determine what caused your home’s defense. Your alarm can activate for several different reasons, including:

  • Break-in

  • Flames or smoke from a fire

  • Water infiltration

  • Alarm tripped by accident

In cases where a device was set off by accident—like not recalling that the motion sensors are armed when you unlatch a window or door— a representative will reach out to find out if assistance is required. Give them your passcode, and they can turn off the alarm.

In a true emergency, your representative will summon emergency personnel, including firefighters, EMS, and law enforcement, to your home. They also have the ability to serve as your proxy in the event you aren't at home. Your monitoring team can also inform authorities which component was set off, increasing their preparedness for what might be a dangerous situation. Your monitoring professional will stay on the line with you to help you stay calm and let you know what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Augusta

Getting roused from bed in the wee hours of the morning to your alarm going off can be incredibly scary—particularly if you don’t know why it’s occurring. The most important thing you should do is keep yourself in control and take the following actions:

  • First, move to a safe place. Collect your family and pets as quick as you can and relocate to a secure room in the house or exit as quickly as possible. It's a natural response to want to face the situation on your own, but this is not the best course of action. Alternatively, concentrate on trying to keep you and your family members safe and let the professionals resolve the crisis.

  • Secondly, take advantage of your smartphone’s convenient security app to stay in communication with your monitoring staff. They'll dispatch responders who will be en route to your home in a flash.

  • Lastly, keep in constant communication with your monitoring agent and emergency professionals. You have the ability to be patched through, so all parties are sharing information. On the other hand, if you can't get a direct call to authorities, you’re still able to obtain alerts by text message. Even if your dealing with a false alarm, it's wise to maintain communications with everyone involved so you know what to do should a legitimate crisis take place.

Defend Against All Security Risks in Augusta with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your family and your home are secured. With around-the-clock monitoring, smart locking systems, and entry-point sensors, your home will remain the secure environment you intended it to be. Design your ideal home security plan by completing the form below or call (706) 397-7051 to speak with a member of our team.